Low morale but the company has potential - Senior Inbound Consultant TIAA Employee Review

3.0
7 Sept 2008
Recommend
CEO approval
Business outlook

Pros

Retirement benefits are attractive and the work is easy. Unfortunately you are not always rewarded for your hard work. Since there are so many managers and directors already the chances that you will be premoted has decreases.

Cons

work is too easy and promotions have become hard to come by. Add to that the recent layoffs and the morale has dropped substantailly. People are nervous and management doesn't give us much information. Most of the people I speak to are unhappy. The new CEO has an agenda to make money...period. Service levels will be sacrificed.

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5.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Culture, benefits, PTO, flexible, career growth potential

Cons

Must be in a hub for significant career growth

4.0
13 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Pay and benefits. Leaders within department org are great. Awesome people to work with day to day

Cons

Senior leaders at top of org are meh. Talks of 5 days a week in office very soon. It feels there is a lot less flexibility than before covid with a lot of badge report monitoring and micromanaging everyone to be in office for 8 hours. Whereas before pandemic it was a lot more lenient to go to doctor appt or child care without worry of retaliation that I didn't hit my days in office this week without a documented reason

3
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