working at TIAA-CREF - Anonymous employee TIAA Employee Review

3.0
20 Jan 2010
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

great benefits, vacation time, learned a lot about annuities / retirement accounts

Cons

poor communication between departments, the service/operations is poor, no follow up to the clients on issues, if you're in the call center you're tied to the phone

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5.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Culture, benefits, PTO, flexible, career growth potential

Cons

Must be in a hub for significant career growth

4.0
13 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Pay and benefits. Leaders within department org are great. Awesome people to work with day to day

Cons

Senior leaders at top of org are meh. Talks of 5 days a week in office very soon. It feels there is a lot less flexibility than before covid with a lot of badge report monitoring and micromanaging everyone to be in office for 8 hours. Whereas before pandemic it was a lot more lenient to go to doctor appt or child care without worry of retaliation that I didn't hit my days in office this week without a documented reason

3
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