STAY AWAY!!! - Anonymous employee TIAA Employee Review

1.0
23 Jan 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Not many so if I had to choose it would be compensation.

Cons

Wealth Management Directors who manage with abusive tactics such as constantly threatening advisors with the loss of their jobs. Severe lack of focus on talent development and rampant finger pointing. Personal performance and achievement of goals does not matter as directors will find a reason to write you up if you are not part of their "inner group". Very convoluted and vague assessment criteria for Advisor performance and bonus calculations. Massive defection of advisors due to a very abusive culture within IAS. Many who have been with the firm for more than a year have learned to keep opinions and ideas to themselves for fear of negative backlash or retaliation. Work/ Life balance is discouraged. Unless your are with the "in crowd", forget about any opportunity for advancement and count yourself lucky if your not being managed out.

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5.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great opportunities for growth and supporting management

Cons

There is nothing to love about TIAA!

2.0
4 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Good starting salary and benefits package.

Cons

The longer you’re there, the more of an expectation that you work more for the same or less income. Producers find it hard to justify staying when leadership keeps moving the goal posts on how to increase income. No rhyme or reason as to how they decide “promotions.” One advisor might have one good year and get promoted over an advisor that produces year in and year out. They fail to share revenue because they’d have a hard time justifying the income level compared to outside advisors with a fraction of the book size. They claim and depend on brand recognition to justify a capped income but fail, or just won’t admit that is why they keep losing their top talent. Operations is a nightmare that I can’t even begin to describe. When I share the processes that have been in place for over a decade, colleagues in the industry shake their head and laugh. They can’t believe we earn and keep business. The saying while I was there was “the biggest threat we face is that TIAA clients start to explore their options outside of TIAA.”

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