Toxic HR culture with rampant favoritism and fraud - CSE Customer Support Executive TELUS Digital Employee Review

1.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Salary comes on time and thats the only pros If you are well connected with the HR people even if you have done any kind of fraud you are backed by them. But if you are not then you are shown the door.

Cons

- The entire HR team is horrible. If there an any issues the HR will take the sides of the manager and just for the sake they will listen to the employee's problem but they will do what the manager says. - The recruiters will ask for the referrals but will never call back. The entire recruitment team does fraud and fire people with the help of HR. - The HR Manager is expressionless and I wonder who has appointed him as an HR at the first place. - There are mini family's inside the company, so if they say they are MNC please ignore its just a LALA company with people working there for more that 13 years and they have appointed their own families. - All kind of frauds are happening in each department

Explore other reviews about TELUS Digital

5.0
9 May 2026
Recommend
CEO approval
Business outlook

Pros

They offer a flexible schedule.

Cons

There aren't any downsides to this job.

5.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

remote job that pays well, provides all equipment, and had benefits. The whole process of getting hired was an ease and they have overtime available. Sr advisors were nice and flexible if you have kids and appointments. i worked 2 months postpartum

Cons

Lack of social interaction, There's a lot of terminology and scripts you have to learn and you have to really apply yourself mentally. you are graded on each call for staying on script and all aspects of the workflow.

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