Think twice before applying. - Anonymous employee TEAM Wireless Employee Review

1.0
9 May 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Company culture is attractive at first. If you're willing to convince people to buy things that they probably don't need you can make decent money in commission. Every day is a new challenge. It can be rewarding to help out customers who come in upset and walk out smiling.

Cons

Upper management can be very clique-y and condescending. HR doesn't know the meaning of confidentiality so don't go to them with your issues. Numbers game mentality. Compensation is not high enough for what is expected, and is not at all in line with industry standards. There is no such thing as consistent scheduling. The job will take over your life if you let it. No time for family/personal life. This company used to offer annual performance based wage increases, and no longer do. So you get hired in at minimum wage and are expected to sell sell sell to make all your money in commission. Didn't hit your monthly targets? Minimum wage is all you get for a position you'd make double hourly anywhere else. You'll get paid more selling an otterbox than you will any smartphone. Avg smartphone commission is $3. This company just closed it's weakest store because they couldn't keep it staffed. They're cutting costs wherever they can and many stores are underperforming. A company which was quickly growing at one time is now shrinking.

Explore other reviews about TEAM Wireless

5.0
2 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Super excited to start with Team wireless. Was just laid off with Verizon sadly. But I am here to see how Team wireless is . Coming in with a positive mind.

Cons

Nothing to commit yet as I haven’t started working for the company until December 11th.

avatar
TEAM Wireless Response
1mo
Thank you for your response and we're excited to have you on our TEAM! - SH
1.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The pay USED to be great. Goals were obtainable if you were a good salesperson. Management stayed off your back if the numbers looked good.

Cons

There is now a "kicker" requirement for every sales KPI. Basically, its just impossible to hit your sales goals because of unrealistic expectations. The new COO that came from TCC is responsible. TCC is a much bigger retailer than Team Wireless, and he was brought here to help with expansion. That's been the only focus, the existing employees were thrown to the dirt. I have been in sales for about 6 years, and when you stop paying your over-achieving staff members a fair wage, they will leave. I have seen my districts staff dwindle in the past few months. The salespeople that were some of the best in the company have left because of the changes in compensation.

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