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TCC Verizon Authorized Retailer

Engaged employer

Grew up loving this place - Anonymous employee TCC Verizon Authorized Retailer Employee Review

2.0
11 Jan 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Family environment at the store level. Decent pay, once every three comp changes. The skills I learned on my own here provided me the experience to get a better job elsewhere.

Cons

I worked here for almost 8 years. I went to sales rally after sales rally , knowing this is where I’d always be. TCC for life! Then I quit. It broke my heart to leave.. but my spirit had already been crushed. Sales reps fired after one bad month... actually a good month, but didn’t sell their water protection ... so .. fired.. on dec. 1st. Store managers become overworked sales reps. ZERO compensation based on how the store runs.. the only thing you get is to keep your job for exceeding goals. But “we care!” No you don’t. The days of Scott reaching out are gone.. the front line are the entitled enemy and that’s what’s wrong?? No. I wanted to stay here for my career.. I left on my own.. I wasn’t fired, demoted, or forced to resign. I left you, for me.

Explore other reviews about TCC Verizon Authorized Retailer

5.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Great culture and room for growth!

Cons

Need to be prepared to delegate and prioritize

1.0
8 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Easy job to obtain Some coworkers can be fun/easy to work with

Cons

Very little room to move up and provide little to training for new hires even though there is a position within the company titled “field trainer” you’ll never see them though. Being micromanaged throughout the whole day during the sales process and downtime. Pay never changes for the better, they add more metrics for you to hit but don’t pay anything for these metrics such as perks, reduced pay on VHI, CSGA, even things such as higher tier plans don’t pay as much anymore. Constantly changing your bonus structures, making it harder to obtain The profit “sharing” bonus is a joke as well they’ll pay you $0.04 on the dollar you earned last year but for the execs they’ll get the same plus a 2x multiplier even though they do nothing for the company.

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