3 Sept 2025
TBO.com Response
6moThank you for sharing your feedback with us. We truly appreciate you bringing this to our attention. Your input is important, and we take such concerns seriously. We’re currently reviewing the matter to understand what went wrong and how we can improve. Please be assured that we are committed to delivering a better experience going forward. If you're open to it, we’d appreciate the opportunity to speak with you directly and learn more about your experience. This will help us address the issue more effectively (writeus@tbo.com)