25 Apr 2020
System Pavers Response
6yYour review is surprising as you say you were with us for over 3 years. We are sorry that after 3 years you have left with such as poor opinion of us and what we do. I know for a fact, that System Pavers strives to be better for our employees and our customers on a daily basis. That is what motivates the owners of the company, not greed as you say. Our Mission statement says, “…we are committed to inspiring, creating and building beautiful, functional and enduring projects for our Customers,” and that is what has, and will continue to keep us in business.
I’d like to respond to your comment on our sales techniques, since you were here for 3 years, you saw firsthand the evolution our sales process has gone through. Our forward thinking and constant desire to improve and evolve is what has built such a strong customer base over the last 27 years. To say we are double the price than our competition is just not accurate. We are slightly higher in price but we provide so much more to our customers than the competition. Our competition does not employ construction staff like we do to ensure quality. We have a construction team that is on each job that constantly strive for perfection. We have been in business for 27 years so our customers can be assured that if they need a repair whether the job went in 15 years ago, or 15 years from now, we are in business to address their needs. That is the value we bring and our customers benefit from.
I especially want to correct you on your last statement. We have never forced anyone to write a review or had any input into what someone might want to write on this website. Our reviews are our employees words and no one is ever “made” to write one.
We appreciate feedback. It gives us a chance to hear what our employees have to say and learn from it. For that, we appreciate your review.