A Company of Mixed Results - Run Far Away - Systems Engineer Synoptek Employee Review

1.0
26 Jul 2019
Recommend
CEO approval
Business outlook

Pros

I'm not really sure what the pros are of Synoptek. You can sometimes have a certain amount of liberty in what you do, I guess, and you're forced to learn new things because of a lack of staffing, competence, and a need to accomplish your job, but this isn't really a positive. Some of my coworkers in specific departments and jobs there seemed to be comparatively happy with their pay, but most found it severely lacking.

Cons

First, Synoptek doesn't pay. They pay "market" rates for your local cost of living, if you mean the bottom of the shelf pay for your arbitrarily decided title in your region, but it's not actually cost of living. I hope you like room mates. Second, their concept of career opportunity comes from picking up the jobs and responsibilities of your coworkers who are overworked and buried, or have left the company, or are just lazy/incompetent. Most of us who were any good have already left. The rest are in the process. Third, they don't always advise their clients of what's best for their situation or system, and they don't do a very good job of learning their systems. You end up with unneccessary accessories and services that look and sound good, but don't do anything to improve service.

Explore other reviews about Synoptek

5.0
31 Dec 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Challenging work, opportunity to learn, etc.

Cons

Teams don't have confidence in growth opportunities in the US

1.0
20 Feb 2026
Recommend
CEO approval
Business outlook

Pros

The people are some of the best and like family. We care a lot about our teams and our customers. There are good leaders here but it has just become too hard for us to lead the way they want to.

Cons

Executive Leadership, especially the CEO. The culture has changed a lot since he replaced the former CEO. He does not operate with the same values that have been a part of the company ever since I got here. He rules by fear, control, micromanagement, and is unapproachable. You can see it in meetings with the business and even in our Company meetings. It is uncomfortable. He has started only bringing people in from his former network and they are bringing in their friends. Everything is India focused and North America people are losing their jobs and those that are left are burned out from the excessive workload. We are watching good employees leave either on their own or because they are forced out. The optics of who is leaving and why are not good. I want this to work but it feels like a sinking ship at this point. Our customers aren't even happy with us anymore and that makes our jobs even harder.

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