Good People. Bad Management - Anonymous employee Synergy Learning Employee Review

2.0
24 Apr 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some brilliant people to work alongside Great mid-level management Good location

Cons

Poor Salary Mediocre Benefits Almost no career progression opportunities Poor senior management Lots of talk about good culture and work/life balance (1Team), but very poor implementation

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Synergy Learning Response
7y
We are so sorry to learn that your experience working here was less than 100% positive. As you know we give all employees an opportunity to express their ideas and suggestions through open feedback channels, through the performance management channel and through twice yearly eNPS. On leaving, everyone is given the opportunity to make constructive criticisms via EXIT interview. I don't recall comments like these coming up at any time in the last couple of years, so I'm sorry you didn't feel empowered to express them to colleagues directly while you were still an employee. Of course we will take this review on the chin - while our current Employee Net Promoter score is an outstanding +42, of course there are always some people who don't feel aligned with company vision and values and are happier elsewhere. We wish you every success wherever you are working now.

Explore other reviews about Synergy Learning

5.0
19 Nov 2025
Recommend
CEO approval
Business outlook

Pros

I genuinely love the culture at Synergy Learning. It’s an inclusive, supportive environment where you truly feel valued as a person, not just an employee. Management genuinely cares about your wellbeing and your development, and that shows in day-to-day interactions as well as the wider company policies. The work–life balance is excellent, especially with the fully remote setup. Benefits are also a standout — enhanced maternity and paternity leave, access to Vitality and Headspace, 50% discounts at selected gyms, life cover, and even your birthday off (plus a present!). These perks make a real difference and show that the company invests in its people. The onboarding process is very personalised and thoughtful. You never feel rushed; instead, you have regular monthly check-ins to ensure you’re on the right track and have everything you need to succeed. It’s clear that employee support is a priority from day one. Overall, Synergy Learning is a fantastic place to work, with a great culture, strong values, and a genuine focus on employee wellbeing.

Cons

It’s a relatively small company, which means your role may include a wider variety of tasks and responsibilities. I personally enjoy the variety and find it engaging, but I appreciate that some people might prefer a more narrowly defined role.

2.0
18 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Some great colleagues Lovely customers

Cons

highly controlling management gas lighting is rife

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Synergy Learning Response
6mo
Thank you for taking the time to leave a review. While it is always a shame when employment relationships don't work out, thankfully, that is rare at Synergy Learning. We pride ourselves on regularly seeking feedback from 1Team and receiving consistently excellent employee satisfaction scores. But we take all feedback on the chin and value the insight that everyone brings, however short their tenure. I hope that things are going well for you now and that you are enjoying your current role.
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