AVOID THIS COMPANY AT ALL COSTS. - Customer Service Representative Synergy Fiber Employee Review

Thank you for taking the time to review Synergy Fiber. We are committed to providing a transparent and collaborative environment for all of our employees. We value and consider feedback and I’m disappointed that it seems we didn’t do a great job of informing you about our company policies and culture. Although we’ve never had an employee with that job title, I wanted to share with you a few things about Synergy Fiber: • We have an open-door policy that provides multiple channels for our employees to discuss their concerns and feedback with the management team in a comfortable way of their choice. • Our Management and HR team believe in “promoting from within” to ensure our employees can grow together with our company. • We provide continuous professional development opportunities to our employees to ensure accountability and prepare them for career advancement. • Synergy identified seven non-negotiable traits (Respect, Belief, Loyalty, Commitment, Trust, Courage and Gratitude) for the team to adhere and we believe that each one of us are upholding these traits in our behavior and decisions. • Synergy is a multinational company with offices in the USA, Hong Kong and India and we believe that cultural diversity benefits our company in countless ways. We value the different backgrounds and perspectives that each person brings to work and believe that it contributes to the company’s efficiency and creates competitive advantage. • We provide different kinds of opportunities for our employees to learn about our business to prepare them for success. I understand that you are a current employee and if you have something specific you would like to discuss, please feel free to reach out to the executive team.