Run the other way - Anonymous employee Syndio Employee Review

1.0
3 Apr 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The mission and product are amazing. Who wouldn’t get behind pay and opportunity equity? So it’s a cool opportunity to work for a company that aligns with your values. Benefits are good, and the pay is pretty decent. But believe me, you pay for it in other ways.

Cons

Honestly, the review from March 29, 2024 couldn’t have said it better. The leadership is so unstable and it causes a really toxic culture throughout the company. They set completely unrealistic goals, they move the target every week, and they never seem to know how to address the ACTUAL problems in the company strategy. They just don’t know what they’re doing. They tout the fact that they focus on “potential” and transferrable skills vs experience in that exact role. But when you’re talking about executive level roles at a startup that’s struggling to grow, you need experience. You can’t have a C-suite full of people that have never done their job before. And whenever they hire experienced leaders, those people don’t last long because they challenge the existing leaders and rock the boat. Overall, the culture is incredibly toxic. And you better not count on HR to do anything about it or have your back. HR is unfortunately just a pawn in the CEO’s game at this point. While it’s unfortunate to say because the product is so great, I would never recommend working here.

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Syndio Response
2y
Thank you for your feedback. At Syndio, we value Candor, Trust, and Relentless Pursuit, and I appreciate your perspective to help us improve. While some leaders may have taken on new roles without direct prior experience, our strategy early on was to leverage transferrable skills and industry knowledge to help us create a new category. With these leaders in place, we achieved significant milestones, including selling to large enterprises, building a diverse customer base, and achieving an NPS of 83 with best-in-class customer retention. Currently, every functional leader has prior experience in their role, and we’re committed to bringing in experienced talent across all functions to further strengthen our team. We also continuously gather and act upon feedback from our team to improve our employee’s experience. We wish you success in your future endeavors. Maria Colacurcio, CEO

Explore other reviews about Syndio

5.0
3 Oct 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Decent benefits and great coworkers

Cons

A revolving doo culture with annual layoffs. In the entire time I've been here, this company has managed to churn through hundreds of employees. Not a great look for an equity based company.

4
1.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Some individual team members were genuinely trying their best, but even they were clearly struggling against the constant chaos.

Cons

• There were essentially no processes in place , making every task a guessing game but ownership and responsibility. • Requests came in from multiple directions and were frequently lost due to lack of communication and clarity. • Critical issues often went unnoticed for weeks because everyone assumed someone else was handling them. • Simple work took far longer than necessary because time was wasted trying to figure out basic workflows. • Nothing was documented or standardized, forcing employees to restart from scratch every day. • The operation was so disorganized that individual skill and effort had little impact against broken systems.

4
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