Great team, huge problem in upper management - Sommelier Swillhouse Employee Review

2.0
18 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Wonderful team, great social aspect, reasonable discounts

Cons

Upper management only care about the money, push staff to their limits, squeeze everything out of staff they can. You're just a commodity and they don't care when you're struggling

Explore other reviews about Swillhouse

1.0
28 Nov 2025
Recommend
CEO approval
Business outlook

Pros

they don’t even look at your resume, you may have years of experience, but unless you’re part of the “club” you’re not invited for growth! - no pros! Maybe the staff meals, nothing else really.

Cons

Not a safe place for women. Expect to be treated less than. Expect “boys to act like boys”, exactly what’s happening, boys harassing clients, staff and acting like they are part of some kind of boy club. If you’re female expect to have to show and prove your worth, it’s a popularity contest where men are being treated with the upper hand, being promoted without experience. A clear Gender bias exists. You’re sucked in with a promise, but what happens behind the scenes is exactly how it reads on paper.

1.0
23 May 2025
Recommend
CEO approval
Business outlook

Pros

Lunch provided and okay-ish pay

Cons

One of the worst workplaces I’ve been in. The management (head chef and sous chefs) were absolute bullies, unless you were one of their “favourites”. Mistakes would get you humiliated and you had to “earn” going home by completing tasks like cleaning coolrooms, doing more prep, cleaning the wooden attic in the middle of service (where people would sometimes be left for long periods and then blamed for “not knocking hard enough for us to open the door”), etc. The amount of anxiety this place generated me was insane, to the point that I quit being a chef for almost a year because I genuinely felt traumatised.

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