Not a bad place to work at all! It's just not for everyone. - Rental Inbound/Outbound Supervisor Sweetwater Employee Review

3.0
3 Jun 2024
Recommend
CEO approval
Business outlook

Pros

I’ve greatly enjoyed the freedom to improve processes and build something from the ground up, my contributions were always welcomed and often implemented. I appreciate that this job lets me work at the fast pace I want things done in and supports/ rewards me in attempting to get things done. And lastly, I enjoy working with like minded musicians who each bring their own unique experience in a relevant way to our occupations. Our department is stronger because of the unique backgrounds its employee’s bring to the table.

Cons

Some difficulties I experienced included un-defined roles and job architecture which made it difficult to understand my career path. Prior management made it difficult for me to set my expectations correctly which set me up for frustration. Communication is something I also wish to see improve greatly as more often than not, our content isn’t codified and visible leaving many processes taught by rote and not universally understood.

Explore other reviews about Sweetwater

5.0
19 Jun 2026
Recommend
CEO approval
Business outlook

Pros

-Structure for private lessons -Create your own hours -Pool for new students -Food discount -Benefits

Cons

-I personally did not have problems

4.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

If sales and music are your drives, Sweetwater is as good as it gets. Management in my experience has been very supportive and development-oriented, creating a positive culture around the company. They have a fantastic training program (albeit intense) that trains on both products and sales methods, so even if you're lacking experience in a given category there's plenty of coaching and training to get you ready for the role. Over time, the position can also be quite lucrative which compliments Fort Wayne's low cost of living well. They also offer relocation assistance since all positions are on-site, and a great benefits package. I've been fortunate to become great friends with many of my coworkers and honestly some days don't even feel like work. Ultimately, with this job you get what you put in, and making a solid living to geek out over music gear all day is a pretty sweet gig.

Cons

The job is very demanding - it's a fully commission sales job that revolves around constant customer outreach via call, text, and email. This means starting out is tough financially, and days are usually long. Try to have a savings cushion before you start, especially if you're moving from another city/state. You also work nights, holidays, and rotate through weekend shifts which won't be new for those who have worked retail before, but it's still a tough adjustment. Starting out I struggled from a social aspect as well. Fort Wayne is a cool city, but it's no LA, NY, or Chicago. Long hours at work make going out and making friends or getting involved in community groups/organizations difficult.

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