Great jumping off point - Support Operations Supervisor Sweetwater Employee Review

5.0
19 Oct 2022
Recommend
CEO approval
Business outlook

Pros

Sweetwater is an excellent place to work especially if you are just starting your career. The atmosphere is fast paced and you get to quickly learn and apply skills on the job as soon as you start. I can't speak for all the managers but the majority of management staff I've worked with like to be hands off as long as you prove you can do the work and are reliable. Besides the on-site amenities (Clinic, Salon, Gym, Cafeteria) we have a pretty involved HR team that has been making a lot of strides to provide other services that really help out in our day to day.

Cons

At the end of the day this comes down to what you are looking for in a job but the main one is compensation. The pay is generally at or slightly below the rest of the industry. If you want to make jumps in pay it generally requires you to make department leaps. Other than that the job is what you make it.

Explore other reviews about Sweetwater

5.0
19 Jun 2026
Recommend
CEO approval
Business outlook

Pros

-Structure for private lessons -Create your own hours -Pool for new students -Food discount -Benefits

Cons

-I personally did not have problems

4.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

If sales and music are your drives, Sweetwater is as good as it gets. Management in my experience has been very supportive and development-oriented, creating a positive culture around the company. They have a fantastic training program (albeit intense) that trains on both products and sales methods, so even if you're lacking experience in a given category there's plenty of coaching and training to get you ready for the role. Over time, the position can also be quite lucrative which compliments Fort Wayne's low cost of living well. They also offer relocation assistance since all positions are on-site, and a great benefits package. I've been fortunate to become great friends with many of my coworkers and honestly some days don't even feel like work. Ultimately, with this job you get what you put in, and making a solid living to geek out over music gear all day is a pretty sweet gig.

Cons

The job is very demanding - it's a fully commission sales job that revolves around constant customer outreach via call, text, and email. This means starting out is tough financially, and days are usually long. Try to have a savings cushion before you start, especially if you're moving from another city/state. You also work nights, holidays, and rotate through weekend shifts which won't be new for those who have worked retail before, but it's still a tough adjustment. Starting out I struggled from a social aspect as well. Fort Wayne is a cool city, but it's no LA, NY, or Chicago. Long hours at work make going out and making friends or getting involved in community groups/organizations difficult.

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