Low-Average Pay with Little-No Mobility or Growth - Keyholder/Brand Ambassador Swarovski Employee Review

3.0
11 Jan 2016
Recommend
CEO approval
Business outlook

Pros

The products are beautiful, and the employee discount is generous. It's a lovely working environment for those who love crystal jewelry and crystal craftsmanship in general. You get a first look and early access to upcoming collections and launches, which can be really exciting.

Cons

Understaffed with little recognition. No commission, with the only motivation for reaching sales goals being acknowledgement of achieving said goals, which as stated before, does not often come. There is very little appreciation in the way of raises or promotions within the company on lower levels.

Explore other reviews about Swarovski

5.0
12 May 2026
Recommend
CEO approval
Business outlook

Pros

The management team is refined and very accommodating. I loved my time here. I had so many opportunities to learn and grow through my experiences, and working with the team was amazing. Holiday seasons were stressful but never unfun. The management here really makes you feel cared for. Love the discount on most jewelry as well.

Cons

Scheduling could be volatile during holiday seasons, but that's to be expected for a front-line sales position.

1.0
17 May 2026
Recommend
CEO approval
Business outlook

Pros

Pay, full time benefits, store discount, mall discount

Cons

Management, training, inhumane working conditions.

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