Does Swarovski pay their employees well?

According to anonymously submitted Glassdoor reviews, Swarovski employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Swarovski. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Swarovski?

56% of Swarovski employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Swarovski 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Swarovski?

Sales Associate (290) , Sales Consultant (186) , Store Manager (107) , Brand Ambassador (75) , Retail Sales Associate (66) , Assistant Manager (65) , Sales Assistant (63) , Manager (35) , Retail Sales Consultant (34) , Senior Sales Consultant (32) , Sales (30) , Assistant Store Manager (25) , Conseiller De Vente (22) , Vendedor (21) , Sales Representative (20)

What are the pros of working at Swarovski according to real employee reviews?

"great team and fun costumers" ((in 96 reviews)); "Great people to be working with and sales are pretty easy to make." ((in 86 reviews)); "Their benefits are great!" ((in 81 reviews)); "Great employee discount and colleagues." ((in 59 reviews)); "There is a good training and on" ((in 50 reviews))

What are the cons of working at Swarovski according to real employee reviews?

"Bad management and team in that store only" ((in 115 reviews)); "low pay and forced to do things not in your pay grade" ((in 96 reviews)); "Horrible managers who practice nepotism to promote their friends instead of people who deserve it at Robson location in Vancouver." ((in 69 reviews)); "poor upper management and pressured to bombard clients" ((in 55 reviews)); "Long hours for an unpaid intern (as in come in at 8 am and leave around 7)." ((in 41 reviews))

What are employees saying about Swarovski redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Swarovski redundancy and their outlook for job security at Swarovski in 2026.

What are the top reviewed Swarovski locations?

Auckland , Wellington , Christchurch , Albany

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Swarovski

Swarovski reviews

Awful management, terrible CEO, disappointing culture decent salary - Social Media Specialist Swarovski Employee Review

1.0

25 Nov 2022

Social media specialist

Recommend

CEO approval

Business outlook

Pros

- Salary is okay - Nice treats every once in a while - Nice gifts for special occasions

Cons

- Management are extremely out of touch with employees and have a sense of entitlement - CEO (Alexis Nasard) has no idea of the issues, problems and opportunities for improvement that workers encounter - Culture has nothing to do with salary or gifts. Culture is about how open a company is to listening to its employees and how much it truly cares about their wellbeing. Swarovski is TERRIBLE at that. As mentioned above, yes, they give the employees nice gifts for Christmas, and some birthdays and other special occasions, but just doing that does not mean it has a great culture. You cannot ask or propose anything because you will be shut down without hesitation. - Upper management don't care about the employees opinion on relevant subjects. They have old-fashioned ideas and they are not open to positive changes. - No flexibility whatsoever either

Swarovski Response

Thank you for your review. We want to ensure you that your concerns will be shared with upper management, as this kind of feedback is crucial to the improvement of our company. Equally important to us, is to make each individual employee, from our stores to our corporate offices, feel that they are valued, heard and listened to. And that they belong. We’re sorry you did not experience that. As always, we wish you all the best in your career and private life.

Explore other reviews about Swarovski

5.0

20 Jun 2026

District sales manager

Recommend

CEO approval

Business outlook

Pros

Family owned great place to work

Cons

Large company, lots of red tape

2.0

24 Mar 2026

Store manager

Recommend

CEO approval

Business outlook

Pros

Strong level of autonomy as a Store Manager to drive the business, implement strategies, and influence sales performance Opportunity to develop leadership skills through team coaching, training, and performance management Emphasis on client experience and building meaningful in-store customer relationships Creative freedom to execute sales-driving initiatives and local events Hands-on ownership of business results, which can be very rewarding for self-motivated leaders

Cons

Limited support from regional and district leadership, particularly in satellite locations, which can feel isolating High turnover due to relatively low pay for Crystal Experts and Assistant Managers Budget constraints make it difficult to recruit and retain experienced, high-performing talent Teams may require significant development due to lower wage tiers, increasing workload and pressure on management Store conditions in some locations feel outdated, with limited investment in remodels or upgrades Compensation structure for hourly roles does not always align with expectations or workload

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Awful management, terrible CEO, disappointing culture decent salary - Social Media Specialist Swarovski Employee Review

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