Good for retired people or college studetns - Sales Associate Swarovski Employee Review

3.0
9 Jan 2020
Recommend
CEO approval
Business outlook

Pros

Great non pay related benefits

Cons

Pay is horrible and unless you're in a major market forget getting promoted

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Swarovski Response
6y
Thank you for taking the time to leave a review. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued. Of course, reading your list of Pros: “Great non pay related benefits" we assume your referring to the generous employee discount, the retail allotment and the flexible schedule as these are some of our most revered benefits. However as for your “Cons” honestly, we are equally thrilled to read these comments as well, as only with constructive and honest feedback can we work together to improve our company and our work place. As for your comments "Pay is horrible", please note our comp team is constantly reviewing our pay scales to remain competitive with the market and as I am sure you are aware we instituted a retail bonus program to rewarded our retail teams for achieving the stores sales goals. As for your comment about "forget getting promoted", we would suggest you meet with your manager and your district manager and create an IDP (individual Development Plan) and map out your career goals and determine what you need to do to get to the next level. Once again, we want to thank you for taking the time to leave a review and we want to wish you much success in your future career at Swarovski.

Explore other reviews about Swarovski

5.0
12 May 2026
Recommend
CEO approval
Business outlook

Pros

The management team is refined and very accommodating. I loved my time here. I had so many opportunities to learn and grow through my experiences, and working with the team was amazing. Holiday seasons were stressful but never unfun. The management here really makes you feel cared for. Love the discount on most jewelry as well.

Cons

Scheduling could be volatile during holiday seasons, but that's to be expected for a front-line sales position.

2.0
24 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Strong level of autonomy as a Store Manager to drive the business, implement strategies, and influence sales performance Opportunity to develop leadership skills through team coaching, training, and performance management Emphasis on client experience and building meaningful in-store customer relationships Creative freedom to execute sales-driving initiatives and local events Hands-on ownership of business results, which can be very rewarding for self-motivated leaders

Cons

Limited support from regional and district leadership, particularly in satellite locations, which can feel isolating High turnover due to relatively low pay for Crystal Experts and Assistant Managers Budget constraints make it difficult to recruit and retain experienced, high-performing talent Teams may require significant development due to lower wage tiers, increasing workload and pressure on management Store conditions in some locations feel outdated, with limited investment in remodels or upgrades Compensation structure for hourly roles does not always align with expectations or workload

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