Sales driven environment that requires clear focus, persistence and determination - Store Director Swarovski Employee Review

3.0
21 Jul 2011
Recommend
CEO approval
Business outlook

Pros

Swarovski cares about their associates, successes are ALWAYS acknowledged and rewarded. They have a clear and proven system for training and accountability for associates. Their benefits are great!

Cons

No clear path for personal or professional growth. The management training program is abbreviated (its only a week long). Corporate support is limited to HR, Payroll, and accounting, IT, maintenance and LP still needs to be ironed out. Payroll is based on dollars and not % business.

Explore other reviews about Swarovski

5.0
31 May 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits working part time

Cons

Retail hours can be difficult

2.0
24 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Strong level of autonomy as a Store Manager to drive the business, implement strategies, and influence sales performance Opportunity to develop leadership skills through team coaching, training, and performance management Emphasis on client experience and building meaningful in-store customer relationships Creative freedom to execute sales-driving initiatives and local events Hands-on ownership of business results, which can be very rewarding for self-motivated leaders

Cons

Limited support from regional and district leadership, particularly in satellite locations, which can feel isolating High turnover due to relatively low pay for Crystal Experts and Assistant Managers Budget constraints make it difficult to recruit and retain experienced, high-performing talent Teams may require significant development due to lower wage tiers, increasing workload and pressure on management Store conditions in some locations feel outdated, with limited investment in remodels or upgrades Compensation structure for hourly roles does not always align with expectations or workload

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