All talk, no support, toxic CEO at Mills-Peninsula Medical Center - Director of Quality Sutter Health Employee Review

2.0
8 Mar 2023
Recommend
CEO approval
Business outlook

Pros

Good health insurance and opportunity for early promotion

Cons

CEO at Mills-Peninsula was horrible -- punitive, condescending, publicly degraded managers, talked about other leaders behind their backs. No culture of safety for fear of retaliation. They dump more work on you, give you more departments, combine your role with another, NONE of which you have a say in, and without a proper promotion or increase in pay. Also no formal training and they do not support professional growth if they have to pay for it (e.g.. conferences, classes, certifications). If any of my friends asked if they should work there, I would tell them "NO!"

Explore other reviews about Sutter Health

5.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

This opportunity for the Owner/Director of Operations may operate to other entities and title Chief of Staff in its mid term, if the time arise for Employment. As the Employer Return these job titles will always be available to myself or you. Creative Opportunities is a great statement for the hospital and workforce. Major health incentives may qualify more patients thrive to moving on to qualifications of getting home. Sometimes our treatments here are good and request for patients move to another hospital. That's what I am here for, and creating a day to day plan for the patient or treatment care. All of my patients will be treated equal as EEO or Special Privileges on a subliminal content and contracts. Either domestic or foreign affairs will be answered upon request. Any special requests must be attended such as " how long is a regular hospital stay "? Well, some care is different than other treatments of care and request demo treatment healthcare. Basically Sutter Health shall remain under the proper structure of my Inheritance: Good Old Fashioned Healthcare and Guidance. Remaining stable to my job as a importance person of personnel HR Human Resources. Director of Operations.

Cons

It is mandatory for the janitorial work to be completed at proper time,, for day to day inspections. Handling cases or health cases of the Department of Public Health of my Lead Corre-spondence and it's Team. To check in once or twice a year with the department;, in reading ledger or manual, when handling patients CA.

3.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Leadership trainings, conferences, educational opportunities, Senior leadership seems to respond to employee feedback, Great organizational transparency and clarity around goals and direction, Front-line leadership receiving recognition more often, Fair (not amazing) compensation and benefits overall, Organization seems to be healthy and growing which is encouraging for job security and retention.

Cons

Unsustainable front-line leadership expectations, responsibilities, and tasks without providing support from supervisors or assistant managers specifically in San Francisco campuses, High burnout risk among front-line leaders which is continuing to increase, Growing list of contradicting or conflicting priorities. Patient experience scores have improved greatly in SF but patient quality/safety and employee satisfaction has become the apparent cost of that, Very unreasonable span of control for front-line leaders, i.e. way too many direct reports, Meeting metrics and KPIs at all costs is the message being received. Front-line leaders are left scrambling to reach the data points (regardless of the methods), to get there. In other words, we might be meeting the metrics and KPIs on paper, but that doesn’t necessarily mean the real purpose or reason behind those metrics is being performed. We’re just desperate to keep our jobs, The leadership culture in the last 6-9 months has shifted towards motivation through fear. Fear of losing our jobs or bonuses rather than motivation by providing actual daily support in doing our jobs and genuine concern and encouragement to succeed.

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