Unruly business processes and high attrition due to dissatisfaction. (SCC) - Analyst Sutter Health Employee Review

2.0
27 Feb 2015
Recommend
CEO approval
Business outlook

Pros

Pick up a broad skillset due to interdisciplinary job functions of the team. Ability to quickly be a company asset and stand out if you put effort towards this. Resourceful and supportive coworkers that can get things done and can be counted on to help with any problem.

Cons

Business processes are often unruly. Constant battle to get business travel reimbursement corrected due to misinterpretation of policies. When the whole department travels a significant amount, there is little excuse for this. Mid-level management lacks discipline in communicating to each other and to their employees. Lacks effective employee management causing visible work dissatisfaction for whole teams and erupting in extreme personality conflicts. History of relying on disincentives and punitive actions to manage employee motivation and actions. Authoritative management style. Low standard and sometimes unprofessional product quality is acceptable. Arbitrarily stacking more responsibilities on most effective employees to the point of overburdening them instead of training an available coworker to qualify for the role. Rampant employee favoritism. Corporate politics reduce effectiveness of working with other teams.

Explore other reviews about Sutter Health

5.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I love working for Sutter, they are a solid company offering competitive pay and benefits. The part I love the most is they promote making a career with them making it easier to show up an contribute every single day!

Cons

I don't have any cons to speak of.

3.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Leadership trainings, conferences, educational opportunities, Senior leadership seems to respond to employee feedback, Great organizational transparency and clarity around goals and direction, Front-line leadership receiving recognition more often, Fair (not amazing) compensation and benefits overall, Organization seems to be healthy and growing which is encouraging for job security and retention.

Cons

Unsustainable front-line leadership expectations, responsibilities, and tasks without providing support from supervisors or assistant managers specifically in San Francisco campuses, High burnout risk among front-line leaders which is continuing to increase, Growing list of contradicting or conflicting priorities. Patient experience scores have improved greatly in SF but patient quality/safety and employee satisfaction has become the apparent cost of that, Very unreasonable span of control for front-line leaders, i.e. way too many direct reports, Meeting metrics and KPIs at all costs is the message being received. Front-line leaders are left scrambling to reach the data points (regardless of the methods), to get there. In other words, we might be meeting the metrics and KPIs on paper, but that doesn’t necessarily mean the real purpose or reason behind those metrics is being performed. We’re just desperate to keep our jobs, The leadership culture in the last 6-9 months has shifted towards motivation through fear. Fear of losing our jobs or bonuses rather than motivation by providing actual daily support in doing our jobs and genuine concern and encouragement to succeed.

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