Great Place to work if you just do exactly as asked - Supervisor/Trainer Sutherland Employee Review

4.0
29 Apr 2025
Recommend
CEO approval
Business outlook

Pros

They have a good team of leaders, they just ask that you perform the task the way they want, which is not unreasonable at all. They are very good about PTO, needing assistance or help, just very accommodating. I enjoyed working there, just had to resign to get some health issues taken care of, but even then they offered to wait, but my recovery was 6 months so I could not do that, but if I could find another vacant spot for what I was doing I would go back 100%.

Cons

While the pay not be the highest and you don't really get a raise maybe some of the lower tiered supervisors could be a little better trained, the KPI's aren't too crazy, but you could be at the top with all great numbers and they will still find something to hassle you about, but its not that bad just ignore it and keep doing your best.

Explore other reviews about Sutherland

5.0
21 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Remote work, reasonable pay, and flexibility with work scheduling.

Cons

Benefit plans are expensive if you have any dependents on the plan.

1
2.0
21 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I liked phone tech support and am searching for more of the same.

Cons

Toxic management environment. Got a new manager who could do nothing but find problems. Got let go from a 50 - 100 person department a day after about 20 new trainees were brought in.

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