Good for entry level - Customer Service Associate Sutherland Employee Review

3.0
18 Jan 2024
Recommend
CEO approval
Business outlook

Pros

culture is great, easy accounts

Cons

low pay, raise per year is very low

Explore other reviews about Sutherland

5.0
21 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Remote work, reasonable pay, and flexibility with work scheduling.

Cons

Benefit plans are expensive if you have any dependents on the plan.

1
2.0
21 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I liked phone tech support and am searching for more of the same.

Cons

Toxic management environment. Got a new manager who could do nothing but find problems. Got let go from a 50 - 100 person department a day after about 20 new trainees were brought in.

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