Pros
good pay, BEST CO-WORKERS, great management and an all around great environment. I enjoyed working here and wish I would've handled things a little differently now that I think about it. The best call center I've worked at... and I've worked in 4.
Cons
I was terminated for job abandonment. I was involved in a domestic violence situation with my partner, called in and let the attendance line know. Cons? No direct number to mgmt. So I had to have the attendance clerk ask him to call, didn't receive one. I needed to be here for my kids during this time. I called out a few days and went in to explain to my mgr what was going on at home (although I'm sure he knew after I told the attendance line) but the papers to separate me from the company were already submitted. well, everything happens for a reason right? Perhaps there's something better out there! Not too many cons, if anything I had more complaints for the company who's campaign I was in than actual Sutherland.