Brick walls - Business Analyst Sur La Table Employee Review

1.0
18 Mar 2014
Recommend
CEO approval
Business outlook

Pros

If you love cooking and kitchens and things there is the advantage of getting an employee discount. Some of the people working here are remarkably talented.

Cons

A slow moving, thoughtless business. if you wait 5 minutes some high powered person will decide on something else, and change your mind for you. The only constant is "that's how we do things here". Good luck trying to move forward at this dysfunctional company. Functionally illiterate people have jobs they don't know how to do, systems are being used for things they weren't built to do. There's no leadership, just a bunch of VPs who like to throw their weight around, and some truly awful micro-management. Communication is horrible because nothing is planned ahead of time and no one is in charge of anything. Remember high school? It's like that. There are a bunch of cliques and they don't talk to each other. Don't be fooled by pretty stores and products. Beneath the surface this place is a big ugly mess.

Explore other reviews about Sur La Table

5.0
21 Mar 2026
Recommend
CEO approval
Business outlook

Pros

This is a good job for benefits and teaching experience

Cons

Don’t have autonomy over cancelling classes

2.0
31 May 2026
Recommend
CEO approval
Business outlook

Pros

Staff was friendly and willing to help through the hiring and training process, and tasks were shared evenly

Cons

Management implements rules that harm the flow of sales and make for terrible checkout lines. Scheduling was always done last minute and it was impossible have a stable work schedule due to last minute changes and no stable scheduling duties for managers

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