Great culture - Senior Manager, Operations SupportNinja Employee Review

5.0
6 Aug 2024
Recommend
CEO approval
Business outlook

Pros

Senior leaders embody the organization’s core values

Cons

None that I can think of

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SupportNinja Response
1y
Thank you for your kind words and for being a member of our team for over eight years! We're very glad to hear that you've found our senior leadership team exemplary in embodying our core values and thus, creates a positive work culture. Your feedback about fostering a tech-enabled mindset across the organization are helpful, and helps understand that we're on the right track on cultivating this outlook among our employees. We’re actively working on initiatives to lead this shift and we appreciate your support. Thank you again for your continued contributions to our company's success!

Explore other reviews about SupportNinja

5.0
20 Jan 2026
Recommend
CEO approval
Business outlook

Pros

WFH, Managers are approachable and HR response quickly.

Cons

Salary is low. lack of engagement and no salary increase.

4.0
27 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Good Team Lead, policies that are easy to follow, very flexible if explained properly

Cons

Not enough opportunities for permanent positions, the pay was decent, but could be a bit better

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