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      Na - Tech Support Support.com Employee Review

      3.0
      19 May 2020
      Tech support
      Recommend
      CEO approval
      Business outlook

      Pros

      The people were nice and the trainers were nice

      Cons

      I feel like that we should have done more training for a longer period of time

      avatar
      Support.com Response
      5y
      Thank you for your feedback. We continually review our training processes to ensure they are not only the right length, but also the most updated content.

      Explore other reviews about Support.com

      5.0
      16 Jan 2024
      Remote technical support specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Steady work and good work schedules

      Cons

      Poor pay increases for many except the top performers.

      4.0
      26 May 2026
      Manager
      Recommend
      CEO approval
      Business outlook

      Pros

      When I worked there there was competitive pay and benefits. Good at hiring excellent staff. Fun staff events. Good leadership.

      Cons

      The business product transitioned into a services related product. Not very exciting

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