Good Pay and decent staff - Personal Technology Expert Support.com Employee Review

5.0
17 Sept 2012
Recommend
CEO approval
Business outlook

Pros

Work from Home! The biggest problem I had was going down stairs to get some coffee. Good pay and chances for overtime. There are also opportunity's for getting off early if you want to. Benefits include 10 paid days off and 7 floating holiday's.

Cons

Policies change, you have to stay on top of them. Some policies make no sense, but just do as they say and you'll be fine. Since this is a work from home job you can't have background noise. To prevent any noise problems I created my own command center in a good sized closet.

Explore other reviews about Support.com

5.0
16 Jan 2024
Recommend
CEO approval
Business outlook

Pros

Steady work and good work schedules

Cons

Poor pay increases for many except the top performers.

4.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

When I worked there there was competitive pay and benefits. Good at hiring excellent staff. Fun staff events. Good leadership.

Cons

The business product transitioned into a services related product. Not very exciting

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