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Support Warehouse

Is this your company?

Getting worse every week - Sales Account Manager Support Warehouse Employee Review

1.0
28 Aug 2021
Recommend
CEO approval
Business outlook

Pros

Some of my colleagues (the ones that stay) are outstanding. They try to put a positive spin on things so new starters don't leave within a month. They must be commended for trying to keep a happy unified team going. I imagine the turnover would be even higher than what it currently is without them.

Cons

Where to even begin? The manager who hired me is no longer there, he went off due to stress as he could no longer handle the made up unrealistic targets given to him for the team to hit. The current manager hasn't taken the time to know her team, and get a clue as to what's going on. The insane turnover under her "leadership" is incredible, the team went from people doing a year minimum to now barely sticking around beyond 6 months! This is during covid, when jobs are hard to come by, good sales people were leaving rather than sticking round under bad leadership . Unfortunately team morale has never been so low since I've worked for this company. You're not allowed to build bonds with your fellow colleagues, they seem to think a 2 minute chat is going to crush the bottom line. Then complain that there is no buzz amongst the team!! I'm a loud character with a strong voice and I get told to be quiet on a regular basis! I was told it was a sales job surely generating energy is good for a sales team!?

Explore other reviews about Support Warehouse

1.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Can catch up on sleep with American working hours

Cons

Toxic environment, promotes lies, deception and snitching. Completely unrealistic targets and even worse commission scheme. Managers are completely incompetent and only hired because nobody else would dare apply for the job when they hear their role and salary- company is run by HR. Genuinely avoid this place like the plague

1.0
25 Jul 2025
Recommend
CEO approval
Business outlook

Pros

They sometimes buy fruit for the office is the only pro I can think of.

Cons

Passive aggressive environment. Extremely low salaries even for people who’ve been there for years. Unachievable targets even for people who’ve been there for ten plus years. Non-existent company culture. They do not follow their own company values. The company can’t even follow through with its own unique selling points, customers do not get notified in time of expiry. Favouritism will get you far in the company. Some teams are allowed to work from home sometimes, but not all of them. They’re constantly adding more things to the KPI’s and expect staff not to notice. I would not advise anybody work here. Being unemployed is better than being employed by this company.

3
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