Pros
+ international working environment (employees and customers) + amazing, nice and hardworking people who care about their colleagues + diversity (at least the hki office, other locations are maybe not so diverse) + nice office (HKI) + flexible work arrangements (WFH and flexible working hours) + well-liked product
Cons
In my first couple of years at Supermetrics, I would have easily called it the best place to work in Helsinki. The company was rapidly expanding, gaining positive attention both locally and globally. The culture was exceptional, and there was a strong sense of excitement among employees and leadership about building something great. The Helsinki office was lively, full of energy, and regularly hosted fun events. The leadership team was transparent, and I felt that they genuinely valued and listened to employee input. However, this is no longer the case. While the people here are still amazing colleagues who I truly enjoy working with, many seem exhausted and disengaged. After years of hard work, the constant push for unrealistic growth targets has become demotivating. The culture has significantly declined over the past year. Leadership team used to be fairly diverse in terms of e.g gender and ethnicity but recent changes have led to a less diverse leadership team which is now mostly made up of white males in their 40+. The company’s growth has stalled, hiring freezes have been announced, and there have been quiet layoffs across various departments. Leadership team keeps denying this and is not being honest and transparent about what is going on and there's a general feeling of uncertainty and even fear amongst employees. The salary isn't very competitive, and the company bonus structure does not work. The OTE bonus is about 10% of the annual salary, split between company growth (5%) and individual KPIs (5%). However, the company growth targets are unattainable, and I haven't seen that portion of the bonus paid out during my time here. Even hitting individual KPIs doesn't guarantee the 5% individual bonus, as the budget is allocated in a way that not everyone can receive their full share, which feels unfair.