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      Superior HealthPlan

      Part of Centene

      Engaged employer

      Superior HealthPlan reviews

      Good place to go if you can’t do direct care anymore - Behavioral Health Service Coordinator Superior HealthPlan Employee Review

      3.0
      25 Sept 2025
      Behavioral health service coordinator
      Recommend
      CEO approval
      Business outlook

      Pros

      Pay Flexibility Work from home

      Cons

      Frequently having issues with the software

      avatar
      Superior HealthPlan Response
      8mo
      Thank you for your review and for your current service! If you have any specific feedback you'd like to share, please connect with your People Business Partner. Thanks!

      Explore other reviews about Superior HealthPlan

      5.0
      17 Jan 2026
      Program coordinator
      Recommend
      CEO approval
      Business outlook

      Pros

      Competitive benefits and pay. There are a lot of growth opportunities. Work-life balance with generous PTO including preventive care hours.

      Cons

      Quality and metrics effect your bonus.

      avatar
      Superior HealthPlan Response
      5mo
      Thank you for taking the time to share your experience, and we’re happy to hear that you made use of the PTO and time off for preventive care visits. The health of our employees is incredibly important to us, so we’re glad these benefits are helping you stay healthy and supported. If you would like to share any additional feedback, do not hesitate to email our HR team at SHP-HUMANRESOURCES@superiorhealthplan.com.
      3.0
      10 Dec 2025
      Service coordinator
      Recommend
      CEO approval
      Business outlook

      Pros

      Work from home, decent pay

      Cons

      Stupid Matrix system, rate your calls for silence, 2min 59 second of hold time, so you have to keep asking members to hold, rate your documentation, micro management, Using the term, (Bad Behavior) Can't use bathroom on normal Aux, Take training courses while taking calls, while talking to member unexpected calls from management , etc, list goes on

      avatar
      Superior HealthPlan Response
      6mo
      Thank you for your service and for taking time to provide your feedback. If you would like to share more details, please send an email to our HR team at SHP-HUMANRESOURCES@superiorhealthplan.com.
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