Low Pay - Several Roles SuperSummary Employee Review

2.0
5 Oct 2024
Recommend
CEO approval
Business outlook

Pros

The work is fun, and it is a good remote position for someone who likes to design their own workflow and set their own schedule.

Cons

Having worked at multiple roles within this company, I can say that they underpay their staff at every level. Because of this, there is high turnover. It's hard to have to constantly form new working relationships, and the work was more enjoyable at the beginning of my time there than at the end. Some of the editors and writers are great, others less so. They product also suffers because of the pay structure. At below-industry rates, they are never going to attract the kind of expertise that they need to craft consistently top-notch guides. Also, there is widespread denialism amongst upper management about how often this product is used by students to plagiarize.

avatar
SuperSummary Response
1y
Thank you for taking the time to share your candid feedback about your experience at SuperSummary. It’s great to hear that you found the work enjoyable and appreciated the flexibility we offer. We're deeply invested in developing long-term relationships with our team members and aim to provide enhanced professional development opportunities and collaborate on clear advancement paths. Our goal is to build a team of subject matter experts who can consistently deliver the high-quality educational content our readers expect for a wide variety of titles. We're committed to creating resources that facilitate genuine learning, and we know that our content supports everyone from book club members to teachers, and from students to parents—as well as casual readers. Your perspective as someone who held multiple roles provides valuable insight. If you have specific suggestions about how we can improve, we'd welcome hearing from you at people@supersummary.com. Thank you again for your contributions during your time with us.

Explore other reviews about SuperSummary

5.0
22 Apr 2025
Recommend
CEO approval
Business outlook

Pros

Working with SuperSummary has been a consistently positive experience. The editors are thoughtful, respectful, and quick to respond—and they really take the time to give helpful feedback and recognize strong work. Assignments are well-structured and engaging, and I’ve always felt trusted to do good work without being micromanaged. It's clear the team cares about both quality and the people behind it.

Cons

Honestly, not many. As a freelancer, you're responsible for your own time and pace—but the team makes that easy by being flexible and clear about expectations.

avatar
SuperSummary Response
1y
Thank you for your thoughtful feedback and kind words about writing with SuperSummary! We always work hard to deliver encouraging, helpful, and constructive communications, so it’s really validating to hear we’re hitting the mark. We have a great amount of trust in our writers, and it's brilliant that you’re enjoying the resulting flexibility, too. Collaborating with talented and knowledgeable professionals like yourself is a true highlight of our job, and we’re immensely grateful for all your contributions to the SuperSummary library so far. Thanks again for taking the time to share your thoughts!
4.0
17 Apr 2026
Recommend
CEO approval
Business outlook

Pros

interesting work, communicative managers, paid training

Cons

a lot of work for not a lot of pay, a lot of staff turnover

avatar
SuperSummary Response
1mo
Thank you for taking the time to share your thoughts on writing for SuperSummary! It's great to hear that you found the work engaging and felt well supported by our managers and training. We understand the substantial effort required to meet our editorial standards, and offering a sustainable balance between workload and compensation is important to us. Over the past couple of years, we've developed a suite of resources designed to reduce the time investment across projects, but your feedback will help drive further improvements in this area. We're committed to building long-term relationships with our team and offering professional development that aligns with business growth. Our goal is to build a team of subject matter experts who can consistently deliver the high-quality educational content our readers expect for a wide variety of titles. Thanks again for all your contributions to the SuperSummary library over the past few years and for sharing your honest perspective!
See reviews by: Helpful|Rating|Date|All