Inspiring leadership and employee-first culture - Software Engineer SuperOps Employee Review

Good pay — no complaints on the package. Food is taken care of at the office, and they have desi snacks in the evening which is a nice touch. The people are genuinely friendly and I didn't see much workplace politics, which is rare. The work itself is interesting.

Job satisfaction is average — not great, not terrible. The 5-day office policy is rigid, work from home is hard to get even for genuine reasons. The biggest issue is how they handled the layoffs. Around 60 people were let go after months of work from home — and the only communication was a single email. No farewell, no proper send-off, no empathy shown to people who gave their time and effort to the company. For a company that talks about culture, this was a low point. Employees deserved better than that.

The product is solving interesting challenges, which offer so many opportunities to grow and learn. The team is smart and collaborative, and people are generally willing to help and share knowledge across functions. Compensation was very competitive. There's a lot of autonomy, which is great if you're someone who likes to own your work without being hand-held constantly. Everyone is approachable, so you don't feel unheard, and support is always a chat away.

None worth noting that would discourage anyone from joining. Tips: If you thrive in a fast-moving environment and like owning your work, you'll fit right in. Come in with a learning mindset and be proactive about your growth conversations; the opportunity is there, you just have to reach for it.