Decent company - Patrol Officer Sunstates Security Employee Review

4.0
13 Aug 2022
Recommend
CEO approval
Business outlook

Pros

Overtime always available. PTO available.

Cons

PTO takes all year to get. It does not roll over. Everyone is frantic to use them around holidays so some get disappointed. You can sell the time to get money. Always short staffed. Medical insurance is impractical for someone with a condition or any health issues.

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Sunstates Security Response
3y
Thanks for taking the time to leave us a review. We are continually working to improve our benefits and compared to other companies in the industry our PTO and medical plans are above the standard.

Explore other reviews about Sunstates Security

5.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I've had a great experience working for Sunstates Security. One of the biggest advantages is the company's commitment to its employees. Management is supportive, approachable, and genuinely cares about employee success and well-being. The company provides opportunities for growth and advancement, making it a great place for individuals looking to build a long-term career in the security industry. The work environment is professional, team-oriented, and focused on delivering excellent service to clients. Training and communication are strong, helping employees feel prepared and supported in their roles. Benefits are competitive, scheduling is generally fair, and there is a strong emphasis on recognizing hard work and dedication. Overall, Sunstates Security is a company that values its people, promotes a positive workplace culture, and offers solid opportunities for career development.

Cons

None that we can think of.

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Sunstates Security Response
2w
Thanks for leaving a review. We're glad to hear you enjoy being part of the Sunstates team. Your feedback will be shared with the management team.
5.0
18 Mar 2026
Recommend
CEO approval
Business outlook

Pros

As a current manager at Sunstates Security, I’ve had the opportunity to see both the operational and employee sides of the business, and overall, my experience has been very positive. The company provides strong support to its leadership team and encourages professional growth. There are clear opportunities for advancement, and I’ve seen many employees—including myself—benefit from internal promotions. Compensation is competitive within the industry, and the benefits package, including healthcare, PTO, and retirement options, adds meaningful value. From a cultural standpoint, Sunstates stands out. There is a consistent emphasis on respect, accountability, and employee recognition, which helps build strong teams and maintain morale. Diversity and inclusion are also genuine priorities. As a manager, I’ve worked with a diverse group of employees and have seen the company foster an inclusive environment where people feel respected and supported. Senior management is approachable and communicates expectations clearly. There is a sense of direction and stability within the organization that makes it easier to lead effectively. Work-life balance can be challenging at times due to the nature of contract security and client needs, but overall, it has been manageable, especially with proper planning and team support.

Cons

Operational demands and scheduling can vary depending on client contracts, which can occasionally require additional flexibility from management.

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Sunstates Security Response
3mo
Thanks for leaving a review. We're glad to hear you enjoy being part of the Sunstates team. Your feedback is greatly appreciated and will be shared with the management team.
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