Don't work here full time. - ASM- Assistant Store Manager Sunglass Hut Employee Review

1.0
11 Jun 2024
Recommend
CEO approval
Business outlook

Pros

Annual allowance (amount dependent on position) to spend on sunglasses

Cons

- Toxic and corrupt leadership (and this is not said lightly) - Bare minimum pay - Bare minimum annual leave and sick leave benefits (as little as they can give legally) - The company is lessening store hours, meaning no shifts available and constantly understaffed because they don't want to pay employees to rock up - Unprofessional leadership in high positions (who are known to engage in sexual and other types of misconduct with no punishment) - No protection or support from thieves and dangerous people in the general public - constant threats to personal safety with open displays of stock - 9/10 stores don't have a back room or places to store food and belongings, forcing you to buy lunch every day which adds as an expense with already bare minimum pay grade - Blame you for theft when they give no hours to stores to put more people on, take off all locked glass to make the most expensive brands out ready for taking, refuse to hire a security guard for any shop despite thousands of dollars in losses all day. You will eventually get the "kind demotion" conversation or just ousted out completely for this - Unrealistic expectations of store employees with no support or guidance (e.g. make $10,000 between 3-4 people instead of giving us 5-6 people who could make that quickly and address theft) - half hour lunch breaks instead of an hour like most retail and other establishments - limited budgets/access to office supplies - this will probably come out of your own pocket along with water - Nowhere to progress career-wise beyond store manager, as regional managers are 3-5 spots per state, even less as you go up - expect you to do work on your days off (online or come in when its too busy on your RDO) - You will be walked all over by your management and blamed for every issue and short-coming that is their fault so they escape punishment

Explore other reviews about Sunglass Hut

5.0
12 May 2026
Recommend
CEO approval
Business outlook

Pros

good pass time to earn money on the side

Cons

loads of online learning materials and lectures you need to consistently watch and do quizzes on

4.0
27 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Getting 1% of your sales commission every month + base play + bonuses depending on how well the store does adds up a lot. When I worked here, I was one of the best sellers in my district and my store was 14/21 in our district - which led to me making roughly $21-$23 an hour once you added everything up and divided by the amount of time that I worked. Stocking and pushing stuff to the floor is cartoonishly easy considering how small the sunglasses and that packaging actually is. AP is super easy because there's not that much ground to cover. The biggest thing is that this job basically lives and dies by how good of a seller you are and how much of a people person you are. 80% of this job is just about making sales and hitting company quotas and the other 20% is visual merchandising, operational management, making schedules, etc.

Cons

In my district, the district manager kept badgering us about our numbers and moving goal post for us even when we were off the clock and getting in touch with him was nearly impossible. They're also really nitpicky when it comes to how you allocate hours and how you schedule people - even when the store is already meeting company goals. There's also just a lot of straight up favoritism in upper upper management and a lot of nonsense decisions the DM just made because of "vibes" and nothing else. They pushed a lot of unrealistic goals for stores on super short notice and they came up with a lot of ideas that were just kinda trash - while forcing us to swallow it and to try to make it work.

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