Good stepping stone if you are a fast learner and tech savy - Store Manager Sunglass Hut Employee Review

3.0
3 Mar 2024
Recommend
CEO approval
Business outlook

Pros

Great stepping stone if you are tech savy since they use Focus system which is blue screen outdated system for inputting sales transaction. Also a lot of other software needed to go to for reading reports which in the beginning can be confusing since training can be brief and too overwhelming since they crunch it all in one week or 3 days depending on training availability. Company creates expectation that even they cannot meet. If you pass the above, and you have built a great team, then staying for a year or so won’t be a problem and earning retail managing experience will be easy. Commission is great if you have a great performing store. Although it will get tax so be mindful of that. Easy to get in and move around stores as long as you show results and great relationship with people in the company.

Cons

The pay can be low for the task they require of you if you compare with other similar tier of retail especially if you get the big store but they will convince you that bonus is attractive if you meet their KPI heavy sales. If you get small store the pay is same but you will get bored in certain days as the day can be slow since not many customers come in. High theft. Lots of attempt to steal.

Explore other reviews about Sunglass Hut

5.0
12 May 2026
Recommend
CEO approval
Business outlook

Pros

good pass time to earn money on the side

Cons

loads of online learning materials and lectures you need to consistently watch and do quizzes on

4.0
27 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Getting 1% of your sales commission every month + base play + bonuses depending on how well the store does adds up a lot. When I worked here, I was one of the best sellers in my district and my store was 14/21 in our district - which led to me making roughly $21-$23 an hour once you added everything up and divided by the amount of time that I worked. Stocking and pushing stuff to the floor is cartoonishly easy considering how small the sunglasses and that packaging actually is. AP is super easy because there's not that much ground to cover. The biggest thing is that this job basically lives and dies by how good of a seller you are and how much of a people person you are. 80% of this job is just about making sales and hitting company quotas and the other 20% is visual merchandising, operational management, making schedules, etc.

Cons

In my district, the district manager kept badgering us about our numbers and moving goal post for us even when we were off the clock and getting in touch with him was nearly impossible. They're also really nitpicky when it comes to how you allocate hours and how you schedule people - even when the store is already meeting company goals. There's also just a lot of straight up favoritism in upper upper management and a lot of nonsense decisions the DM just made because of "vibes" and nothing else. They pushed a lot of unrealistic goals for stores on super short notice and they came up with a lot of ideas that were just kinda trash - while forcing us to swallow it and to try to make it work.

See reviews by: Helpful|Rating|Date|All