An experience you would never forget. - Recruiter Sunglass Hut Employee Review

1.0
30 Aug 2023
Recommend
CEO approval
Business outlook

Pros

Apart from discounts on sunglasses nothing I can think off.

Cons

- Management expects you to work long hours and recruit people from thin air. - Core values are absent in the business. - High turnover over due to employees being undervalued and over worked. - Toxic environment to work in with bullying and disrespectful to others. - Company is making money but not willing to pay decent wages to staff on the ground who are putting in effort in selling products. - Stakholders expect store teams to keep eyes closed for any issues (no facilities in stores, damaged or broken) within the business and focus on making money instead. - Hiring managers prefer to replace underperforming managers rather then providing support. - No proper induction or support. You are thrown in the far end and navigate yourself. - Loads of micro management. - Even some of the HR managers are rude and don't have the etiquette of being in People teams. - No tools provided to get the job done but expect results. - Millions spent on new office with hardly any 10 people working on certain days. Preferential treatment given to certain teams.

Explore other reviews about Sunglass Hut

5.0
27 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Culture is great and you get great benefits.

Cons

Its fast-paced and very often you will be feel burned out.

1.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

you get to make connections with some fun customers and you get a free pair of glasses once a year.

Cons

literally everything else is a con. management is very discriminatory and favors people who are closer in race/ethnicity. they do NOT take criticism well but will micromanage every single thing you do or don’t do. the stores are unkept and literally dirty in every way imaginable. you will never be offered a raise. you will never be offered to move up. if you’re part time, you can expect 4 hours a week and that’s it. if you ask for more hours you likely won’t get it but they will call you last minute (often hours before a shift) as soon as they need someone for coverage. commission is like maybe 1%. goals are sometimes unreasonable and do not adjust according to weather, events, traffic, etc. management constantly watches surveillance cameras throughout the day just to nitpick employees in real time.

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