Store Manager - Store Manager Sunglass Hut Employee Review

1.0
5 Dec 2016
Recommend
CEO approval
Business outlook

Pros

Fun customer base to work with. Being involved with the Fashion Industry at the eyewear level.

Cons

I had worked for Sunglass Hut for close to 20 years. Once Luxottica took over the passion and ability to successfully grow was taken away. When it comes to upper-management.watch what you see and do not listen to what they say it the best advice. As stated in other Luxottica reviews this company hires upper management that has no loyalty to the dedicated lower management and associates. Regionals are not there to motivate you, but to get rid of you (There is a very high turnover). You will work until you are ready to drop from exhaustion. When I left this Company, I had close to 400 hrs. of PTO that I could never use (When I told the Regional that I was exhausted and was ready to drop from constant 60-70 hour work weeks, he said "You need to be in the store making sales not going on vacation"!!! Corporate supports all negative actions from the Regionals, do not waste your time calling HR. HR informs the Regional of the call and issue......this is your nail in your employment coffin.

Explore other reviews about Sunglass Hut

5.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

My location and Manager was amazing.

Cons

Typical retail job, not enough hours.

4.0
27 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Getting 1% of your sales commission every month + base play + bonuses depending on how well the store does adds up a lot. When I worked here, I was one of the best sellers in my district and my store was 14/21 in our district - which led to me making roughly $21-$23 an hour once you added everything up and divided by the amount of time that I worked. Stocking and pushing stuff to the floor is cartoonishly easy considering how small the sunglasses and that packaging actually is. AP is super easy because there's not that much ground to cover. The biggest thing is that this job basically lives and dies by how good of a seller you are and how much of a people person you are. 80% of this job is just about making sales and hitting company quotas and the other 20% is visual merchandising, operational management, making schedules, etc.

Cons

In my district, the district manager kept badgering us about our numbers and moving goal post for us even when we were off the clock and getting in touch with him was nearly impossible. They're also really nitpicky when it comes to how you allocate hours and how you schedule people - even when the store is already meeting company goals. There's also just a lot of straight up favoritism in upper upper management and a lot of nonsense decisions the DM just made because of "vibes" and nothing else. They pushed a lot of unrealistic goals for stores on super short notice and they came up with a lot of ideas that were just kinda trash - while forcing us to swallow it and to try to make it work.

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