You don't get anywhere unless you're someone's relative or part of the clique - Disability Payment Administrator Sun Life Employee Review

2.0
15 Apr 2025
Recommend
CEO approval
Business outlook

Pros

Looking back now there really wasn't any

Cons

Managers bad mouth coworkers in front of staff (so unprofessional) and then turn around and do the same thing when talking to the person they just badmouthed

Explore other reviews about Sun Life

5.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great company with excellent benefits. Training and support was outstanding. This was remote work filing disability claims. The job was great.

Cons

Contract with VOYA ended and was not rehired with VOYA

2.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Sun Life provides competitive benefits, remote work opportunities, and the chance to work alongside knowledgeable professionals. The company offers strong learning opportunities within the disability and leave management space.

Cons

Staffing reductions and increasing workloads have made it difficult for some teams to maintain service levels while preserving employee well-being. Leadership communication and support can vary by department.

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