Strong and reputable company but little opportunity for advancement. - LTD Case Manager Sun Life Employee Review

3.0
19 Aug 2014
Recommend
CEO approval
Business outlook

Pros

Stock purchase, Annual bonus based on performance, SOME flexibility to work from home. They also never hire referrals, well rarely anyway.

Cons

Once you are in a position you have little opportunities for movement. High volume of caseload with no ability to claim overtime.

Explore other reviews about Sun Life

5.0
3 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits, great work environment,

Cons

sometime layoffs, direct manger could know his people better

1
2.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Sun Life provides competitive benefits, remote work opportunities, and the chance to work alongside knowledgeable professionals. The company offers strong learning opportunities within the disability and leave management space.

Cons

Staffing reductions and increasing workloads have made it difficult for some teams to maintain service levels while preserving employee well-being. Leadership communication and support can vary by department.

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