Pros
I want to provide a review containing fair criticism, and as such, there are a few *excellent* pros to working for Summit Credit Union: - Healthcare benefits are extremely good. You'll be able to see any UW doctor without a referral, and out-of-pocket costs cap around $1k. Dental, vision, and other facets of the healthcare benefits package are just as competitive and high in quality. - 401k match benefit is also very good, in addition to a profit sharing match (you're fully vested after 5 years of employment). - Yearly bonus (called GainShare) is free money as long as the organization hits its goals throughout the year. It's essentially a flat percentage of your yearly earnings given back to you as a paycheck, and it's been as high as over 10%. - There are a variety of other benefits (tuition reimbursement, payback for existing tuition debt, etc.) that are pretty neat. I think this is something that needs to be said, as there are a lot of organizations that don't provide this type of benefit. - The people you work with can be fantastic. I've had a great experience throughout the credit union holding various meetings for projects, maintaining good relationships with employees from other departments, etc. There will be a good handful of people I'll be staying in contact with when I end up leaving, as I consider them friends more than coworkers. - DEI (diversity, inclusion, etc.) is very important to Summit Credit Union, and you should feel right at home with how you want to identify as an individual. I think this is very mature and important going forward for the organization, and will attract more diverse staffing. - While this is more of a personal pro, my direct supervisor (and a couple other managers in the IT department) has been an amazing influence on my career and growth as an individual. I assume this varies per department and team, however.
Cons
Unfortunately, there are a significant number of cons in working for this organization that would have me recommend against staying for the long term. I *highly* recommend using this place as a stepping stone to a better, higher paying job in the future: - Compensation. You will not be paid what you're worth here, period. I am completely unaware of the system HR uses to determine pay ranges for the different job titles and job responsibilities, but it won't even be market average. Pay ranges are freely available and easily looked up on Google nowadays - I shouldn't be able to look up my job title and see that the average pay is $15-25k above what I'm making. In addition, Summit will pay for a lot of industry certification-related content, but there is no pay increase or promotion once certifications are achieved. - Job responsibilities will continue to increase in quantity and depth while compensation remains static, and promotions/job title changes do not guarantee a compensation increase. For a company that claims to pride itself on career advancement and employee satisfaction, it's completely lacking when push comes to shove. Summit pays individuals that have have outgrown their role practically the same amount as when they started. Instead of promoting staff that have repeatedly shown proficiency/competency with higher pay and a job title change, they walk and make huge salary jumps at other organizations while doing almost the same job. This leads me to my next point of... - Little to no retention? I have seen a tremendous amount of staff turnover over the past 2 years, and it's not limited to my own department. This leads me to believe burnout is a much bigger problem than I feared when starting with this organization, and while it doesn't apply specifically to my role, I can see why good people have been leaving. - Training is completely hit or miss. I have seen fellow employees get promoted to new positions and end up taking their previous position 6 months later due to a complete and utter lack of organization and proper training in the new role. - There is a major lack of accountability when it comes to making significant mistakes. This is very difficult for me to say, but I have seen a few instances over my tenure with Summit where an employee should have been let go, as the mistakes made were that significant. Because of the internal politics, however, the individual is protected and moved to another position. - Upper management moved the goalposts last year when the organization met its financial goals early, then proceeded to pay out barely anything for GainShare (yearly bonus). This is practically an insult to the amount of work all of the branch employees and operations staff performed throughout the pandemic. This did not affect me as directly as others, but certainly left a poor taste in my mouth for the organization's "ideals".