Great business/product. Mediocre technology team and stack - Senior Software Engineer StubHub Employee Review

1.0
4 Apr 2013
Recommend
CEO approval
Business outlook

Pros

Great location in SF. Decent compensation. Office space colorful and lively.. not boring cubicles but fairly open. Lots of focus rooms and conference rooms to collaborate. Great marketing, customer service and business/strategy teams.

Cons

Management talks about being innovative but take no action to actually enable it. Technology stacks are dated and no desire to introduce new technologies. Propensity to over-engineer solutions because of a fundamental lack of understanding of the technologies they do use along with the seeming infinite amount of money available to fund such poor solutions. Ideas not originating from management are shot down which fosters a culture of "heads down and work. Don't ask questions." Tech leads should actually lead by coding, not by dictating and drawing theoretical architecture diagrams.

Explore other reviews about StubHub

5.0
9 Oct 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good team Good pay and benefits Good work life

Cons

Limited movement, no pay bump and bonus unless promotion, which is limited

1.0
12 May 2026
Recommend
CEO approval
Business outlook

Pros

Absolutely nothing- couldn’t recommend not working for a company more than here.

Cons

overall the experience was very inconsistent and frustrating. Management tends to pick favorites, and policy enforcement is selective rather than fair. Some employees are held strictly accountable while others receive warnings for similar situations, which creates a lack of trust in leadership and contributes to high turnover and loss of strong performers. HR decisions can feel abrupt and, in some cases, extreme, including situations where serious accusations were made without proper verification or follow-up. There is also no sick pay, and attendance is tracked through a strict points system that feels punitive and unclear, with termination happening once a threshold is reached. Overall leadership often lacks alignment, and agents are frequently blamed when issues are escalated. Even long tenure is treated as unusual rather than standard, which says a lot about the culture.

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