Management has horrible communication skill and are completely ok with lying to employees faces. - Client Success Specialist StoragePug Employee Review

1.0
21 Oct 2022
Recommend
CEO approval
Business outlook

Pros

You get a tee shirt.

Cons

This was the worst job experience I have had in 15 years. - Extreme Toxic Positivity from management - Management would instigate arguments over public slack channels (management would be in the same room as other people and would still continue the "disagreement" on Slack rather than in person) - In the time I was employed, the company had more than a 50% turnover rate with their employees. I have worked at some toxic places in the past (homophobic, sexist, etc.) non of them compare to how toxic StoragePug is. The toxic positivity at StoragePug was very real. Management was overly nice to my face. In reality, they were really just non-confrontational and extremely passive aggressive. Management had horrible communication skills which created a very fake work environment which led to massive levels of paranoia. I have never worked for a company that is led by management so comfortable with lying to their employees. The only feedback I ever received from management was "You're doing great, let me know if you need anything". I heard that from the day I was hired until the day before I was arbitrarily fired. Also, when someone was fired, they would tell the company either "we had many meetings about this and the person that was fired was not surprised by this," OR that the person quit, even though they were fired. For future client success specialists looking at this job: In the time I was there, the client success team had the least amount of impact on product, despite being the closest to the customers. It was more of a support team style customer success.

avatar
StoragePug Response
3y
Hey there! The workplace you described is a terrible, awful place to work. I wouldn’t want to work there either. We started StoragePug as an escape from toxic work environments. We wanted to create a fun, positive place where people can do their best work. Admittedly, we’ve had some growing up to do, but lying to people seems like a wild claim and frankly bad for business. We’ve had some tremendous people quit for new opportunities, and unfortunately we’ve had to let others go who didn’t fit in. It never crossed my mind to tell a different story about why someone is no longer here. If you’re up for it, I’d love to share a coffee or lunch with you. You have an open invite. Text or call me anytime: 865-413-4050 Thanks for taking the time, Tommy

Explore other reviews about StoragePug

5.0
23 Mar 2025
Recommend
CEO approval
Business outlook

Pros

Competitive compensation Growth opportunity Great staff in every department Really good PTO package Amazing opportunity to grow your skills Top-tier equipment Specifically friendly marketing team Benefits better than the average CEO

Cons

Not a con for everyone, but I just wasn't built for in-office work. If you are- this is a great spot.

5.0
27 Nov 2024
Recommend
CEO approval
Business outlook

Pros

Coming from a global corporation to a startup was a bit daunting at first, but StoragePug has an amazing support team and I immediately felt welcomed and valued. I thought 'great culture' was code other companies used to cover up their downfalls, but not here. It's real and it's great. I've never been around as many genuine, caring, intelligent (mentally and emotionally) people who really do share the goal of helping this place succeed. We work 7 hours days and I almost feel guilty for taking my laptop home. Work life balance is the expectation, not just a catchy phrase.

Cons

After 6 months, I haven't been able to find any yet.

See reviews by: Helpful|Rating|Date|All