Outbound-heavy sales culture with limited autonomy and scripted processes - Territory Sales Manager Stericycle Employee Review

2.0
1 May 2026
Recommend
CEO approval
Business outlook

Pros

I worked alongside a team that was consistently supportive and always willing to make time to answer questions, which made a meaningful difference in my day-to-day experience. There was a real sense of collaboration, and having people who were approachable and dependable made it much easier to navigate a fast-paced, high-volume sales environment. It helped create a bit of stability and camaraderie even during more demanding or repetitive parts of the role. Overall, it was a company operating as a leader in the space, which added to the scale and pace of the experience

Cons

This was my experience working at Shred-it, which is a subsidiary of Stericycle.If you’ve ever wondered what zero autonomy feels like, this is your spot. The day was a nonstop loop of cold calls, cold walk-ins, and more cold calls, with a mandatory “smile and dial” every morning. On the Shred-it team selling waste bins, it often felt like creativity and independent thinking were… safely shredded. Management could be extremely hands-on to the point of micromanagement, with frequent check-ins and scripted role-play scenarios that rarely reflected real conversations in the field. Communication style could come across as condescending or patronizing at times, especially on team calls, which made for an uncomfortable environment when feedback felt more critical than constructive.

avatar
Stericycle Response
1mo
We really appreciate you taking a moment to reflect and share your journey with us. I’m sorry things haven’t gone as smoothly as they should, but your feedback is valuable and helps us make the improvements needed to create a better, more supportive place for everyone.

Explore other reviews about Stericycle

5.0
25 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Great teamwork, engagement and collaboration

Cons

None that I can think of right now

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Stericycle Response
3mo
Thank you for taking the time to share this! We’re so glad to hear that your experience here has been a good one. It’s feedback like yours that reminds us why creating a workplace where people feel respected, supported, and proud of what they do is so important. We're grateful to have you on the team.
1.0
16 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There weren’t many, but an occasional good team member on your team. Diverse on paper but not inclusive.

Cons

Too many. Company went through a very difficult transformation and made everyone’s jobs very difficult. It exposed all of the existing problems, built the great wall of silos, without a path forward. Morale is low everywhere. High employee and customer churn, gossip, strong people leave. They were acquired by WM, and time will tell if WM can correct all of the issues —they let go most of the sales leadership or they left, strong operators left over the years, leading to a diluted talent pool and culture of mediocrity. Because of the experience, I cannot in good faith recommend this workplace to any candidate that wants to know what working in a healthy, competitive, and leading environment is like. It’s not here.

avatar
Stericycle Response
1mo
We really appreciate you taking a moment to reflect and share your journey with us. I’m sorry things haven’t gone as smoothly as they should, but your feedback is valuable and helps us make the improvements needed to create a better, more supportive place for everyone.
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