3.0
26 Oct 2017
Former employee, more than 10 years
Recommend
CEO approval
Business outlook
Pros
One of the few companies that still offer a pension and a 401k. Monday to Friday (for me) job with good pay. Health care was great when they offered HMO's.
Cons
Too many to list really but here are a few: PTO and sick days have now been combined. Almost all claims handling by phone instead of in person like they used to stress. Work/life balance is poor. Use of metrics implemented by those who never worked claims. In fact, most claims procedure decisions made by those that never worked claims. Reliance on body shops instead of company estimators, micromanagement, etc, etc.