Can be a rigid company but you can't argue with the results. - Sales Marketing Specialist-Agent Staff State Farm Employee Review

4.0
20 Jan 2009
Recommend
CEO approval
Business outlook

Pros

The professionalism and training you get at State Farm is second to none. In working in a State Farm Agency you get the satisfaction of putting yourself to the test against your peers along with the feeling of comraderie and being apart of a successful orginization. It is also a great feeling when you connect with the customers and you feel like you are truly protecting them from life's risk. I also like working for the industry leader. Ultimately in an agency your compensation is based on your work ethic and creativity. i could not imagine working for another insurance company.

Cons

The underwriters can really rigid and at times I feel the overall culture is too uptight, but its hard to argue with the results. At times it can be overwhelming trying to balance the pressure from your agent to sell when the underwriters are so strict. The obvious and most frustrating part of the job is dealing with a customer who thinks they are getting ripped off. Of Course they do not realize their is absolutely nothing you can do about it. These customers confuse good business practices with greedy business practices. It also can be frustrating taking the heat for someone else's mistake.

Explore other reviews about State Farm

5.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for super nice

Cons

Nothing bad to say to be honest

3.0
8 Mar 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

(At the time) Fair pay and predictable bonus structure They were pretty good at covering travel expenses and paying them back quickly Diverse workforce & diversity initiatives Fun and funny coworkers Opportunities for growth Again, this was all four years ago and has likely changed

Cons

(At the time and now, according to other comments) Arrogant to a fault Total lack of innovation & willingness to innovate Odd attachment to the company's past (which prevents progress) High number of veterans (20+ years) who are determined to get that retirement money, and therefore, are resistant to change and technology Heavy reliance on command and control management style Poor decision-making that leads to losses of all kinds

1058
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