Pros
None. The changes that have taken place especially over the last five years have made this a company that I would never recommend to even my enemy. It's truly sad. There used to be so many pros- Great work life balance, great benefits, competitive salaries, secure employment, authority/decision making opportunities to name a few. It used to be a company you were proud to work for & a "career" . Now it's a paycheck & a job. You rarely have opportunity to make decisions & use your brain. (Everything is guided by process & the SCP's). Unbelievable how much has gone downhill in 25 years. SF has finally started keeping up with technology - but failed to maintain the part of the company that has allowed them to reach the level they have
Cons
There are many cons. Zero job security unless you are willing to work in the 4 hubs--Dallas, Atlanta, Phoenix or Bloomington. And then good luck if you are in the claims environment, be prepared for EOM management principles & T2 attendance system (I.e., factory type system). Good luck trying to get time off, especially at the last minute because you will have points assessed against you.- even for your child's wedding or if you possibly suffered a heart attack (true stories!) All of the changes over the last five years are always prefaced with "this is what our customer wants"-- although SF dropped 19 places in one year in JDPowers Claims satisfaction Study since these changes (EOM!) have been implemented. While we do still have a pension, each year changes are made to lessen the benefit (so new hires -- don't count on much - but with all the changes being made - you likely won't stick around long enough to become vested!) mgmt conveniently now has "plausible deniability" -- with many changes recently announced (11 offices closing) - mid mgmt claiming they were unaware of the changes being implemented by executive mgmt (to try to explain some prior actions on their behalf) - protecting themselves against lawsuits. There is zero trust in management. Turn over rates in the hubs are very high (60-70%). 1st level mgmt is usually great. Executive mgmt could careless & can not be trusted.