4.0
22 Jan 2017
Anonymous employee
Current employee
Richardson, TX
Recommend
CEO approval
Business outlook
Pros
The environment is quite friendly and there is a strong sense of camaraderie between co-workers. Most people are willing to go out of their way to help if asked. Training is quite comprehensive and helps build that sense of camaraderie if you are lucky enough to keep some classmates with you into the live environment.
Cons
Systematic micromanagement is very high. Scheduling is down to the minute and metrics are measured and judged constantly on very fine lines. Absurdly low lenience system for absences in the face of emergencies or sickness.