Don’t work in claims. - Claims Specialist State Farm Employee Review

2.0
1 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Coworkers can be fun and very helpful. Good people work here.

Cons

Helicopter management. Everything is tracked, every second of idle time, every call you make, every message you send on teams. Awful PTO policy. Needing to request almost a year out to get a day you want off. Unforgiving and often rude customers with non stop phone calls. Feels like a call center.

Explore other reviews about State Farm

5.0
24 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Very good work life balance

Cons

It was away from where i lived

3.0
8 Mar 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

(At the time) Fair pay and predictable bonus structure They were pretty good at covering travel expenses and paying them back quickly Diverse workforce & diversity initiatives Fun and funny coworkers Opportunities for growth Again, this was all four years ago and has likely changed

Cons

(At the time and now, according to other comments) Arrogant to a fault Total lack of innovation & willingness to innovate Odd attachment to the company's past (which prevents progress) High number of veterans (20+ years) who are determined to get that retirement money, and therefore, are resistant to change and technology Heavy reliance on command and control management style Poor decision-making that leads to losses of all kinds

1058
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