Pros
Working on the agency side of the coin is great-- there are a lot more opportunities for advancement this way! I have a great office to work in, and I have great support from the regional office with our service & underwriters. Working in the agents office gives a much more personal aspect of the job, and I think there is a lot more flexibility. You are working for a big company, but the Agent sets the office standards--salary, vacation, benefits.. with a great agent you can get pretty far! There is always the opportunity to get more training and expand your licensing and knowledge base!
Cons
This job, unless you are an Agent, most likely won't be leaving you a millionaire! But honestly, the work is steady and if you are dedicated the pay is good, definitely above average if you are licensed!